Outstanding Customer Support.

TechPilot provides US-based support directly from our home office; we never outsource to overseas call centers. We provide multiple support channels:

  • Telephone
  • Email
  • Support Ticket Tracking System
  • Knowledgebase
  • Feature Request Forum
  • Community Forums

All support services and contact information are accessible from the Help menu in TechPilot Control Tower.  That link will automatically log you into the support site, or you can access it directly at support.techpilotlabs.com.

Our customers rave about our excellent support and we think you will too.


TechPilot is working great for us. But the thing I appreciate the most is the outstanding customer support. It always surprises me how fast and helpful you are. Thanks!

Bruce M. | Halifax

I can't say enough about the support we get from TechPilot. What makes them stand out above all other solutions is the quality of their service.

Dana K. | Lackland ISD

Your tremendous service only serves to confirm that I made the correct decision in choosing TechPilot.

Tony P. | The Children's School Atlanta